ChillychicChillychicChillychic

Privacy & Security Policy

SECTION 1 - WHAT INFORMATION IS COLLECTED?

Chillychic collects information about you from the following sources:

You may provide us with certain personal information when making a purchase, logging into your account, registering for an account, or signing up for email updates.

  

一:The personal information you may provide us includes:

  1. Name and contact information, such as mailing address, email address, and phone number
  2. Photos, reviews, emails, and other feedback you submit

 

二:Payment data

when you purchase products from the Chillychic website, you must provide your name, email address, shipping/billing address, and payment card data, but you are not required to create an account. When you check out as a guest, we use your personal information to fulfill your order, and otherwise as permitted under this policy.

 

三:Purchase histories: We maintain a record of your past purchases to assist you with returns and exchanges, as well as future orders.

 

SECTION 2 - HOW IS MY INFORMATION USED?

Personal information that is collected is used in the following ways:

 

  1. To confirm and process your order and to maintain your purchase history.
  2. To contact you regarding updates to your order or to remind you about items left in your online shopping cart.
  3. To provide the Sites to you.
  4. To send you information regarding website and product updates, special promotions, new store openings, etc. Marketing information may be provided via mail or email.
  5. To ensure that we've responded to your inquiries.

 

SECTION 3 - HOW WILL MY INFORMATION BE SHARED?

1. SERVICE PROVIDERS

Chillychic does not sell, rent or trade our customer email addresses with third parties for their own marketing purposes. However, we may share your personal information with our third-party distributors, vendors, suppliers and other service providers who provide services to us or on our behalf, such as operating and supporting the Sites, performing analytics, marketing or consulting services, assisting us with the preparation and mailing of our business and marketing communications, and with order processing and fulfillment functions.

  2. OTHER USERS

Where you choose to participate in certain activities through the Sites, your personal information may be posted publicly. These activities are optional. For example: If you submit a product review, the information you provide may be posted on the product page or other locations in accordance with our Terms of Use.

  3. ANALYTICS

Chillychic uses Google Analytics to study how users interact with our Sites. To learn more about Google's privacy practices, visit Google's Privacy & Terms at https://policies.google.com/technologies/partner-sites.

 

  1. TRANSFER OR ASSIGNMENT IN CONNECTION WITH BUSINESS TRANSFERS OR BANKRUPTCY

In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be among the assets transferred to third parties. As part of this type of transaction, we reserve the right to transfer or assign your personal information to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

 

  1. RESPONSE TO SUBPOENAS OR COURT ORDERS OR TO PROTECT OUR RIGHTS

We may disclose your information to government authorities or other third parties if:

 

you have given us permission to share your information;

we are required to do so by law, or in response to a subpoena or court order;

we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights or those of other users of the Sites, third parties or the public at large; or

we believe that you have abused a Service by using it to attack or gain unauthorized access to a system or to engage in spamming or other conduct that violates applicable laws or Chillychic's website terms of use.

 

SECTION 4 - HOW DOES CHILLYCHIC PROTECT MY INFORMATION?
The security of your personal information is very important to Chillychic, and we have implemented commercially reasonable measures to protect your information. Our website is PCI DSS compliant and uses SSL/TLS (Secure Sockets Layer) technology to encrypt your order information, such as your name, address, and credit card number, during data transmission. We use a third-party payment processor, which is also PCI DSS compliant.

Our customer service center and stores also operate over a private, secure network.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

 

SECTION 5 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Chillychic  to store information about your session (referrer, landing page, etc).

 _Chillychic _visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _Chillychic _uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

 cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

 

SECTION 6 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

SECTION 8 - TRANSFER OR ASSIGNMENT IN CONNECTION WITH BUSINESS TRANSFERS OR BANKRUPTCY
In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be among the assets transferred to third parties. As part of this type of transaction, we reserve the right to transfer or assign your personal information to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@Chillychic.com

 

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