For US standard delivery use your US postal mailing address. For Express shipping use a physical address (not available for P.O. Boxes andAPO/FPO addresses).
The time frame of an order delivery is divided into two parts:
Note: Affected by Covid-19, there will be some delay on the delivery.
|Shipping Method||Shipping Time||Order Amount||Costs|
|STANDARD SHIPPING||6-20 business days||$0.10–$49.00||US$9.99|
|$49.00 and up||Free|
|EXPRESS SHIPPING||2-7 business days||$0.10–$119.00||US$19.99|
|$119.00 and up||Free|
Processing Time: 3-7 Business Days
Receiving Time = Processing Time + Shipping Time
Note for Alaska and Hawaii: Packages to Alaska or Hawaii will take additional transit time. FedEx Service Alerts
Note: We don't charge customs duty and sales tax
Note: Credit card companies may charge an International service assessment fee for some users, which is not collected by chillychic.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 5-30 business days from the date that it is placed.Please refer to the table below for various shipping times to international destinations.
Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
|Shipping Method||Delivery Time||Area|
|Super Savings||5-20 business days||North America (USA )|
|5-12 business days||Oceanica (Australia)|
|5-12 business days||Europe (France Germany Belgium Luxembourg Netherlands)|
|5-12 business days||Europe (Sweden Portugal Italy)|
|5-12 business days||Europe (England)|
|5-12 business days||Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)|
|5-12 business days||Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)|
|5-15 business days||North America (Canada Mexico)|
|7-15 business days||South America (Columbia Chile Peru Argentina Venezuela Ecuador)|
|7-12 business days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)|
|5-12 business days||Europe (Croatia Ukraine Georgia Spain Russia)|
|5-30 business days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|5-30 business days||Oceanica (New Zealand)|
|Expedited Shipping||2-5 business days||
Europe (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni)
|2-5 business days||North America (USA Canada Mexico)|
|2-5 business days||South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador)|
|3-7 business days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine)|
|2-5 business days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|2-5 business days||Oceanica (Australia New Zealand)|
Affected by Covid-19, there will be some delay on the delivery.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
1.contact us on: firstname.lastname@example.org If your return is accepted, we’ll send you an instruction on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
2.Select the item(s) you would like to return, indicate the reason, and submit.
3.Print the return label and securely tape it on the outside of your return package.
4.Call the post office to arrange a collection or drop off at your nearest post office.
NOTE: If you are paying to ship back the return yourself, you can use any shipping method you like, just make sure it's postmarked no later than 30 days from the purchase date. (See "Important Notice" section for details)
After you have successfully applied for a return, we will send you our return address by email and you send the package to the address